JandiCo Graphix accepts Credit Card, Paypal, and Etsy Gift Cards. Please pay with-in 24 hours of purchase and check your email often as I may have questions with your order.
Items will be shipped 1-5 business days after payment is received. Shipping is provided through USPS with delivery confirmation within the US.
INTERNATIONAL SHIPPING: Customer is responsible for all import fees and taxes. Please check with your postal carrier before ordering.
Lost Packages: If package is lost by USPS, a replacement item will be shipped out 30 days after last shipping label scan date at no cost to customer. Customer may be asked to fill out lost item form for insurance claim.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Orders over $50 are not refundable due to restocking and time it will take to resell items. All other orders are refundable as long as the decal has not been removed from the paper backing and has not been damaged by customer (decal needs to be able to be resold). Customer to pay return shipping.
Indoor Wall decals: All Indoor wall decal vinyl has a matte finish. We used to carry gloss for indoor vinyl but have completely switched over to matte vinyl for indoor wall decals.
Outdoor/Car Decals: We carry matte black and white for outdoor/ Car decals which can be specified when ordering. All other colors come in gloss.
Wall Decals and Low VOC paint: Low VOC paints will need 6 months to 1 year to properly cure before wall decals can be applied. If you recently painted your walls with a low VOC paint please request a practice decal prior to order to confirm the decal will work. Refund/Exchanges will not be accepted for decals applied to low VOC paint that has not had 6 months to 1 year to cure.
If you have any questions about Vinyl finishes please contact me before ordering.